Redund Policy
At CRGMethod.com, we strive to provide valuable digital products and training resources that help users improve their communication and relationship outcomes.
Because our products are delivered digitally and access is granted immediately upon purchase, refunds are handled under the conditions below.
1. Digital Product Access
All products sold through our website are delivered digitally unless otherwise specified. Access is typically granted immediately after payment confirmation.
Due to the nature of digital products, once access has been provided, materials cannot be “returned.”
2. Refund Eligibility
We offer refunds under the following conditions:
• A refund request must be submitted within 60 days of purchase.
• The request must include a clear reason for dissatisfaction.
• Refunds are limited to first-time purchases of a product.
Refunds are granted at our discretion where we determine the product did not meet reasonable expectations.
3. Non-Refundable Situations
Refunds may not be granted where:
• The product has been extensively downloaded, copied, or used.
• Abuse of the refund policy is suspected.
• Multiple refund requests are made by the same customer.
4. Subscription and Membership Services
For subscription-based services or membership programs, cancellation stops future billing. Previously billed periods are generally non-refundable unless required by law.
5. Requesting a Refund
To request a refund, please contact:
Include:
• Purchase email address
• Date of purchase
• Product purchased
• Reason for refund request
Refund reviews are typically completed within 5–10 business days.
6. Policy Updates
We reserve the right to update this policy at any time. Changes will apply to purchases made after updates are posted.